Docs
Docs/Troubleshooting/Connection Issues

Connection Issues

Troubleshoot connection problems

Common connection issues and how to resolve them.

Error Reference

ErrorCauseSolution
Connection refusedServer not runningStart the database server
Connection refused - IPv4Supabase direct on IPv4Use Session Pooler (port 6543)
Authentication failedWrong credentialsVerify username/password
SSL connection errorTLS handshake failedUse Session Pooler for Supabase
Connection timed outNetwork/firewall issueCheck firewall, try Session Pooler
Database not foundDatabase doesn't existVerify database name
Permission deniedUser lacks privilegesGrant appropriate permissions

Supabase Connection Tips

IPv4 Networks: If you're on an IPv4 network and getting connection refused errors, use the Session Pooler (port 6543) instead of the direct connection (port 5432).

Diagnostic Logs

QuackDB includes a Logs Tab for troubleshooting:

QuackDB Application Logs
Real-time log updates
Filter by level: Info, Warning, Error
Search and export logs

Need help?

Join our Discord community for support and discussions.

Join Discord