Privacy Policy

When you create an account, I collect:

• Your email address
• Your chosen password (stored securely hashed, never in plain text), if you sign up with email
• A random account ID that my account system assigns to you
• Your subscription status (free or Pro)

I do not collect your phone number, address, or other personal details unless you voluntarily provide them.

Creating an account is optional, and QuackDB for Mac works without one. If you sign in with Google or Apple, I receive the email address (and your name, if you share it) that the provider returns to me. If you use Sign in with Apple's Hide My Email option, I receive Apple's private relay address instead of your real one. I do not receive your Google or Apple password.

You can delete your account at any time from the Account panel in QuackDB for Mac, or from the Account page on this website. Deleting it removes the information described in this section.

If you join the email list from the website footer, I store the email address you enter, the date you joined and where you signed up. I use it only to send product updates, release announcements and community news, and I do not sell or share the list. Every message includes a way to unsubscribe, and you can also ask me to remove your address at any time using the Contact page.

Bug reports are voluntary. If you choose to submit a bug report, I may collect information to help me reproduce and troubleshoot the issue. This may include:

• A description of the issue and steps to reproduce it
• Device information such as operating system and browser version
• The QuackDB version you tell me you are using (new native version or previous version) and the severity you select
• Your name and email address (if you choose to provide them for follow up)

This information is sent to me via a private channel and is used solely for troubleshooting purposes. I do not share bug report data with anyone. It is only seen by me and is used to identify and fix issues in QuackDB.

You can submit bug reports anonymously if you prefer.

Contact messages and feature requests work the same way. If you use the contact form, I receive the message you write, your name and email address if you choose to provide them, and the page you sent it from. These messages are used only to respond to you and to decide what to build.

When you purchase a Pro subscription, payment is processed by Stripe. I do not receive, see, or store your credit card number, bank account, or other sensitive payment details. Stripe provides me only with a transaction ID and confirmation of payment status.

If you buy QuackDB or a subscription through the Mac App Store, Apple processes the payment under its own terms and privacy policy. I do not receive your payment details. I receive only the sales and subscription information that Apple makes available to developers.

I do not collect:

• Your database contents, queries, or connection strings
• Any data from databases you connect to
• Usage analytics from the app, unless you turn them on (see Section 2.6)
• Your IP address or location data (except as part of standard web server logs)
• Any information from your computer beyond what you explicitly provide

QuackDB sends your queries straight from your Mac to the databases you connect to. Your databases, queries, and data are never transmitted to me, and they do not pass through any QuackDB server.

Note: The QuackDB website (quackdb.app) uses cookies for analytics purposes as described in Section 2.5 below. The Mac app does not use cookies.

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Analytics Cookies (Google Analytics):

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information such as:

• Pages you visit on our website
• How long you spend on each page
• How you arrived at our website (referring site, search engine, etc.)
• Your general location (country/region level, not precise location)
• Device and browser information

This information helps us improve our website and understand user needs. Google Analytics cookies are provided by Google LLC. For more information about how Google uses data, visit: policies.google.com/privacy

Cookie Name: _ga, _ga_* (Google Analytics)
Purpose: Website analytics and usage statistics
Duration: Up to 2 years
Type: First-party cookies

We also use essential cookies that are necessary for the website to function properly. These cookies enable core functionality such as security, network management, and accessibility. These cookies cannot be disabled.

You have control over cookies:

• Consent Banner: When you first visit our website, you will see a cookie consent banner. You can choose to accept or decline analytics cookies. Your choice is stored in your browser and will be remembered for future visits.
• Browser Settings: You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling cookies may affect website functionality.
• Google Analytics Opt-Out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on: tools.google.com/dlpage/gaoptout

For EEA/UK/CH Users: In compliance with GDPR and the Digital Markets Act (DMA), analytics cookies are disabled by default for users in the European Economic Area, United Kingdom, and Switzerland. These cookies will only be set if you explicitly consent via the consent banner.

We do not use third-party advertising cookies or allow third parties to set cookies on our website for advertising or marketing purposes. The only third-party cookies are those set by Google Analytics, which are used solely for website analytics as described above.

The QuackDB apps do not use cookies and do not track you across other companies' apps or websites. The Mac app has one optional analytics feature that is off by default, described in Section 2.6.

The website also keeps a few small values in your browser's local or session storage: your cookie consent choice and its date, timestamps that limit how often the contact and bug report forms can be used, and a sign-in session if you create or use an account. These values stay in your browser, are not used for advertising, and you can clear them in your browser settings.

QuackDB for Mac can send anonymous usage data to help me understand which features are used and fix problems. This is off by default. It is collected only if you turn on usage data in the app's Settings, and you can turn it off again at any time.

If you turn it on, the app uses Google Analytics for Firebase, a service from Google LLC, to record:

• A few product events, such as that a database connection was opened and its type (for example SQLite or PostgreSQL), or that the free trial button was tapped
• Standard app information that Firebase adds, such as the app version, macOS version, device model, language, approximate region, and a random identifier for the app installation

This data is not linked to your account, email address or name, and I do not use it for advertising, profiling or tracking. It never includes your queries, table or column names, connection details or database contents. Google processes it under its own terms: policies.google.com/privacy.

• Connection passwords are stored in the macOS Keychain on your Mac. They are not sent to me.
• Connection settings, saved queries, notebooks and change history are stored on your Mac.
• SQLite files you open stay where they are. The app keeps a macOS permission bookmark so it can open them again.
• Local PostgreSQL databases you create are stored on your Mac. The server runs on your Mac and accepts connections only from your Mac.

Python notebook cells run on your Mac using a Python installation you already have. The first time you run one, the app may ask Python to install the packages it needs (pandas and matplotlib) from the public Python Package Index (PyPI). That request goes from your Mac to PyPI, not to me, and is governed by PyPI's terms.

Whether you have QuackDB Pro is determined on your Mac from Apple's App Store receipt (StoreKit). I do not receive your Apple ID or payment details for these purchases.

QuackDB 1.0, the previous version, is free to download and use. No payment information is required.

New subscriptions are not sold on this website. Subscriptions already purchased here continue to be billed by Stripe at the price shown when you subscribed, until you cancel them. Prices are in United States Dollars (USD).

I reserve the right to change pricing at any time and for any reason.

If I change pricing, I will provide advance notice to existing subscribers before the change takes effect. Notice will be sent via email to the address associated with your account. Price changes will not affect your current billing period. New prices will apply to subsequent renewal periods after the notice period.

All payments are processed by Stripe. I do not have access to your full payment details. Stripe's privacy policy governs their handling of your payment information: stripe.com/privacy

Displayed prices may not include applicable taxes. Sales tax, VAT, GST, or similar taxes will be added at checkout based on your location where required by law. Taxes on Mac App Store purchases are calculated and collected by Apple.

Purchases and subscriptions made in the Mac App Store are processed by Apple. Apple's terms govern billing, renewal, cancellation and refunds for those purchases, and you manage them in your Apple ID settings or through Apple Support.

Pro subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then current rate at each renewal.

I may offer free trials from time to time. If you do not cancel before a trial ends, your subscription will automatically convert to a paid subscription.

You may change or cancel your subscription at any time through your account settings.

You may cancel your subscription at any time. Upon cancellation, you will retain access to Pro features until the end of your current billing period. After that, your account will revert to the free tier.

All sales are final. Due to the nature of digital products and immediate access upon purchase, I do not offer refunds. I may consider exceptions on a case by case basis at my sole discretion for genuine technical issues that prevent use of the software.

If you initiate a chargeback without first contacting me to resolve the issue, I reserve the right to immediately terminate your account and access to all services.

QuackDB uses the following third party services:

• Supabase: Account sign-in and the account database
• Stripe: Payment processing for website subscriptions
• Apple: Mac App Store distribution and purchases, and optional Sign in with Apple
• Google: Website analytics (Google Analytics, with your consent where required), optional usage analytics in the Mac app (Google Analytics for Firebase, only if you turn it on), and optional Sign in with Google
• Amazon Web Services: Website hosting and delivery
• Discord: Delivery of contact, feature request and bug report messages to me, and the optional community server
• File hosting: A third party file host serves downloads of the previous version

Each service has its own privacy policy. I am not responsible for the privacy practices of third party services.

QuackDB allows you to connect to databases that you own, control, or have access to.These databases may be local files on your computer or remote databases hosted by third parties.

I have no control over and accept no responsibility for:

• The databases you choose to connect to
• The data stored in those databases
• The security, availability, or integrity of those databases
• Any data loss, corruption, or unauthorized access to those databases
• Any actions you take on those databases using QuackDB
• Any third party database hosting services you use

You are solely responsible for ensuring you have proper authorization to access any database you connect to, maintaining backups of your data, and complying with any terms of service of third party database providers.

The services above may process the limited information described in this policy in the United States and in other countries where they operate. I choose providers that publish their own privacy and security commitments.

If you are in the European Economic Area or the United Kingdom, I process your information on these bases: your consent (for analytics cookies), performing the agreement with you (for your account and subscription), and my legitimate interests in keeping the service secure and responding to support requests. You may withdraw consent at any time through the cookie banner, and you may complain to your local data protection authority.

If you are a California resident, you may request to know, delete or correct the personal information I hold about you. I do not sell personal information or share it for cross-context behavioral advertising, and I will not treat you differently for making a request.